Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02215, 02210, 02113 and 02119.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,627 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Boston, Cambridge, Medford, Arlington, Newton, Brighton, Lynn, Chelsea, Jamaica Plain, Somerville, Stoneham, Salem, Brookline, Dorchester and Everett.
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| City | Problem Type | Report Time |
|---|---|---|
 Boston | Internet | |
| Boston | Internet | |
| Boston | Total Blackout | |
| Cambridge | TV | |
| Boston | TV | |
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Todo_lu (@todo_lu) reported fromBoston, Massachusetts
@Xfinity the worst customer service experience ! Top 5 worst companies 😑
- Lauren Canepa Biggs (@RalphLaurenCan) reported fromHingham Center, Massachusetts
@Xfinity @XfinitySupport @comcast 7 days. 7 days without cable and internet. We had a nor’easter, **** happens. 7 days of the same scripted, false expectation “customer support” response. Who is running this place? #isanyoneoutthere #cancelxinfinity
- WildWestDanTV🤠(Formerly MonkeyDKS) (@WildWestDanTV) reported fromBoston, Massachusetts
@MrLimeRunner You too??!? That sounds just like my 2:30 pm @comcast outage from my Monopoly area!!
- AuntyCourtney (@AuntyCourtney) reported fromSomerville, Massachusetts
Hey @Xfinity, I received the TV stream device today. Is this something that I would have to return to Xfinity should I cancel my account?
- ✨ Amy Liz ✨ (@meatballshawty) reported fromBoston, Massachusetts
Hey @Xfinity, let me schedule a goddamn technician visit without jumping through a million hoops before I cancel my service.
- Mike reinhard (@lastmango9) reported fromNewton, Massachusetts
@Xfinity just spent another 2+ hours with the company famous for the worst customer service…they upheld their reputation.
- Hubie_Dubois (@SouthieSlice617) reported fromBoston, Massachusetts
@Xfinity needs ACC Network
- Eduardo Escobar (@cadejo7) reported fromBoston, Massachusetts
@DarlinSincerest @Xfinity That’s one of the reasons I switch my internet provider because their internet is too slow and so expensive 🫠
- Heather Patricia (@ItsHeatherDeF) reported fromEverett, Massachusetts
Hey @Xfinity what’s up with your wifi ? I’ve had to trouble shoot it for a week straight
- Cherelle (@cl*ttle202) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
I’m so tired of getting unsatisfactory service from these big cooperations that I pay my money too! @Xfinity being one, how is it I can’t speak to someone and being forced to speak to an automated system about my account?
- Mike (@sullstice) reported fromBoston, Massachusetts
@NBCSCeltics @NBCSBoston get these stupid Ford and Xfinity ads off the court please 🙄
- Sandy (@sandydion) reported fromWoburn, Massachusetts
@Xfinity do always just hang up on people on hold #yousuck
- Kim Leonard (@kimleonard) reported fromWoburn, Massachusetts
@EsqJoanwayne @Xfinity So damn annoying
- Funky Fresh Radio (@funkyfresh1) reported fromBoston, Massachusetts
@Xfinity Why are some channels not working properly, like 28 bet like 799 We TV?... the like distorted
- danielle (@alicine) reported fromBoston, Massachusetts
@XfinitySupport @xfinity what is the best way to speak to a live person with a brain? On hold for over an hr, chat bot sucks. It should be just easy to contact you as it is for you to take my money every month
- Richelle K., MSM, MSW (@KLoniSky) reported fromBoston, Massachusetts
What is going on with @comcast internet 😳 it's been down all day.
- Joel Fleming (@jfleming2870) reported fromCambridge, Massachusetts
Truly appalling customer service from @netBlazr. This **** makes @comcast look good. And I live in a building with @StarryInternet, so I’m really struggling to understand why I shouldn’t just change right now
- 任思麒 Kandice Z. ☮️✌🏽🕊 (@BlackUniGryphon) reported fromBoston, Massachusetts
That's some seriously DARK psychology, right there. Corporations use this method to spy on customers, like Comcast or Verizon for damage control.But we used to do this for protests like OWS.
- RYAN M~W - BLM (@ryanttb) reported fromSomerville, Massachusetts
@XfinitySupport @RCNconnects Hi @RCNconnects, there was a technician at our house around 11am this morning switching one unit to RCN. Xfinity is now broken and RCN phone support claims "we can't work on each others wires" I will DM you both our address.
- Fennis Dembo (@YouCantByum) reported fromBoston, Massachusetts
Hey @Xfinity why can I watch the Celtics game on the @espn app signing in with my xfinity login but not on the xfinity streaming app? Absurd.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Manga brb 💤💤💤 (@mangabookguy) reported
I love it whenever I'm streaming or doing something and @Xfinity says You know you're good. I'm just going to disconnect your internet for a little bit because my signal sucks.Regardless, if you pay like $100 for high speed internet.
- Atlas (Shadow) (@Shadowy_Shadow) reported
Holy ****, Comcast actually showed up early lol.
- Justin Wren (@stoud) reported
PRESENTS. ARE. WRAPPED.Also, holy ****, currently watching the surprisingly uncut version of How The Grinch Stole Christmas (2000) on Xfinity. I own the blu-ray and 4K of this (don't ask) and I've literally never seen like 10 minutes of footage that is in this cut.
- Bl🩸🩸D Girl Raven (@RavensBlood5220) reported
@JonathanB3 No cap. At least Pepco will work with you if you're late or something. But Comcast...them muthaf*ckas like Goodfellas, "**** you, pay me"
- Doggo33 (@Doggo331) reported
@RealGlenMacnow P.T. Barnum was SO right..Philly Fan spending time and $$ on this garbage..Flyers= Failed Comcast P.C. "experience"...Sixers=******, narcissistic nba street ball...Phillies=doomed overpriced contract to 2 players;no $ for supporting cast...Birds=Howie is Jeff's incompetent puppet
- laur (@lovelaurtoo) reported
@Karmatoob no way it's xfinity 😭😭 i have a million problems with their internet, the company is just horrible
- Ash (@ukwatash) reported
@XfinitySupport why @Xfinity their customers unfairly and badly , I have been good customer and when i asks small help they treat me very badly this very disappointed
- VectorRoll (@VectorRoll) reported
Stupid #Xfinity Account. Trying to pay a bill & every time I try to login to my account I have to get a new code sent because the option to remember device never ever remembers the device I am using. Doesn't matter if it is the App on my phone or the PC when using a web browser.
- scotoma (@medeasin) reported
2 days before I'm back on COVID floor, I'm "house cleaning:" - swept garage - rearranged DVDs- organized cables, camera gear, deskFound 2 PC mouses, extra Comcast box (never used but renting), VHS tapes, wireless receiver (?), old Wii, headphones, old Xbox gear.Merry Xmas
- Dyaa 🏁 (@ItsJustDyaa_) reported
Xfinity sent me a new router without me requesting it and this **** is ***.
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